Do Not Sell or Share My Information

How We Share Homeowner Information

PlumberRouter is a plumbing lead generation platform. When a homeowner submits a plumbing estimate request through our website, the core function of our service is to route that request — including the homeowner's name, contact information, and project details — to plumbing contractors who have been approved for the homeowner's service territory on our platform.

Sharing homeowner request data with matched plumbing contractors is not a sale of personal information in the traditional commercial sense — it is the service you requested. Contractors receive your information for the sole purpose of responding to your plumbing inquiry. They are not permitted to use your information for unrelated marketing or to share it further.

We do not share your information with contractors outside your matched service territory. We do not share your information for purposes unrelated to your submitted plumbing request.

What We Do Not Do

We want to be direct about the limits of how your information is used and shared on this platform:

• We do not sell your information to unrelated advertisers. Your name, phone number, email, or project details are not sold to advertising networks, data brokers, or marketing companies who have no connection to your plumbing project.
• We do not share your information with spam networks. We do not distribute homeowner request data to mass-market email lists, robocall operations, or any organization whose purpose is unrelated to providing plumbing services.
• We do not re-sell leads to multiple competing networks. Homeowner requests submitted through our platform are routed to contractors within our own approved network. We do not syndicate your request to third-party lead aggregators or competing platforms.
• We do not use homeowner data for our own unrelated marketing. We do not add homeowners who submit estimate requests to general marketing lists or contact them about products and services unrelated to the plumbing request they submitted.

We use trusted third-party service providers (such as email delivery, analytics, and hosting services) to operate our platform. These providers may process certain user data as part of their services to us, but they are not permitted to use that data for their own independent commercial purposes. See our Privacy Policy — Third-Party Services for details.

Note on Contractor-Initiated Contact

Once your plumbing request is delivered to a matched contractor, that contractor is an independent business entity. They will contact you directly using the contact information you provided. PlumberRouter is not a party to those communications.

If you wish to opt out of further communications from a specific contractor, you should contact that contractor directly and request to be removed from their contact list. If you are experiencing unwanted contact from a contractor connected through our platform and need assistance, contact us at privacy@plumberrouter.com.

If you wish to opt out of further communications from PlumberRouter itself (distinct from the contractors we matched you with), submit a request using the form below or email us directly.

Your Data Preferences and Rights

Depending on where you are located, you may have rights regarding your personal information, including the right to know what information we hold, request deletion, or request that we limit how your information is shared. We honor these requests to the extent technically feasible and consistent with our legal obligations.

You may submit a request to:

• Access — request a summary of personal information we hold about you.
• Delete — request deletion of your personal information from our records.
• Correct — request correction of inaccurate information we hold.
• Opt out of sharing — request that we limit future sharing of your information beyond the core lead delivery function for your submitted request.
• Opt out of communications — request that PlumberRouter stop contacting you directly.

[Note: Specific rights and response timelines vary by jurisdiction. If your business serves California residents, CCPA-specific response procedures (45-day window, authorized agent requests, etc.) must be implemented and documented. Consult legal counsel prior to launch.]

To exercise any of these preferences, use the form below or contact us directly. We will verify your identity before processing requests that involve access to or deletion of personal data.